T & C

Privacy Policy

The following Privacy Policy (“Privacy Policy”) describes how Benchlab (P20012793) (“We”) respect and protect every personal data owned by user or visitor (“You”) who access Our site (www.benchlab.co) or any other digital service(s) provided and managed by Us (“Platform”).

By using Platform, You (and/or Your parent or legal guardian if You are under 18 years old) agree that You have read and accepted this Privacy Policy which is an integral part of Our Terms and Conditions of Use (“Terms of Use”). You hereby ensure and guarantee that any data provided is valid and correct, and You have the right to provide Us with the data. If necessary and reasonably requested, You agree to provide any proof about the data’ validity and accuracy. In case of any change in data supplied to Us, You must update Your data by sending a request to Us. You also give permission for Us to collect, use, display, announce, disclose, process, open access, store, send, give, assign, manage, destroy, and protect (“Use”) your data for certain purpose(s) in this Privacy Policy and Terms of Use.

By giving permission, You agree to release Your right for any claim, losses, dispute, or lawsuit that might occur over the Use of Your data in Our system.

1. YOUR PERSONAL DATA

Based on the collection method, Your data is divided into:

(i) Data obtained from You Is data provided by You when filing out electronic form or corresponding with Us, including but not limited to when You:
a. Subscribe to any kind of service in Our Platform through third-party Platform (WhatsApp);
b. Contacting Us, whether by phone, email, website, or other contact details stated in this Privacy Policy; c. Filling out any survey or review about Workshop or Platform’ service(s);
d. Participating in promotion or competition on the Platform or another social media which owned and managed by Us; and
e. Using Platform’ services, such as searching and purchasing Workshop and/or any service that need access to Your data.
Data that You submitted in those activities may include username, email, password, phone number, address, personal description, picture, financial and/or banking information, transaction detail, and other data related to the activities above.

(ii) Recorded data is data that will be collected by Us when You access the Platform, which including but not limited to:
a. Technical information, including IP Address, login information, type and version of the browser used, time zone, real – time geo location; and
b. Visitation info, including the time of your activities on the Platform, complete list of URLs visited, log or data records, product that You have seen or searched on the Platform, transaction data, and phone number or email address You used to contact Our team.

(iii) Obtained data from other sources is data collected from third parties, such as our partner who helps Us to develop Our service for You, the Trainers listed on the Platform, financial service provider, and other public data source.

2. USE OF DATA

We may use or combine the obtained data for the following purpose(s):

a. To do every reasonable effort to carry Our obligation to provide You with any information, product, and services on our Platform;

b. To ensure that the Platform is presented in most effective way for You;

c. To manage, contact, and provide You with any assistance to resolve any inconvenience, transaction problem, or other difficulties during Your access or usage on Platform;

d. To improve Our Platform service(s);

e. To give recommendation or information about Workshop, competition, promotion, or any kind of information for You;

f. To monitor or investigate any transaction or other suspicious activities that allegedly violates Terms of Use or applicable laws; and

g. Other purposes which will be notified to You by Us and in accordance with applicable laws.

3. DISCLOSURE OF YOUR PERSONAL DATA

We guarantee that there will be no loan, transfer, sale, or distribution of Your data to third parties without Your permission, unless requested by court or authorised legal institution in order to comply with legal obligation and applicable laws.

4. DATA STORAGE AND DELETION

We will store the obtained data in a manner that is compliant with applicable laws. Every data that We store is encrypted and We will exert our reasonable efforts to protect the confidentiality of the data.
All of Your personal data will be stored for:

a. As long as You are still a user of the Platform;

b. At least 5 (five) years since the date You stopped using Our Platform; or

c. In accordance with the original purpose(s) of data collection.

You can request the deletion of Your account and the data contained from Our system, by submitting a request of such deletion its reason, and a proof of identity such as identity card (IC) / driving license / passport that matches with the identity of such account at the Platform. We will retain Your anonymous transaction data for Our record.